ReSim Privacy Policy

ReSim Inc. (“ReSim,” “we,” “our,” and/or “us”) value the privacy of individuals who use our websites, mobile application, and hosted applications and other related services (collectively, our “Service”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and disclose information from users of our Service (“Users,” “you,” and/or “your”) to facilitate and optimize the User payments experience. By using our Service, you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond the Privacy Policy, your use of our Service is also subject to our Terms of Service.

Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as described below.

If you do not provide your information when requested, you may not be able to use our Service if that information is necessary to provide you with our Service or if we are legally required to collect it. 

A. Information You Provide to Us.

Registration and Profile Information. When you sign up for an account, register to use our Service, sign up for notifications or updates, or participate in our surveys, we may ask you for your name, email address, billing address, phone number, fax number, address, job title, company, date of birth, passport, driver’s license, Social Security Number, Tax ID and other government identifiers, and any other information you choose to share. 

Communications. If you contact us directly, we may receive additional information about you, such as  your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. When you communicate with us online, third party vendors receive and store these communications on our behalf. If you subscribe to our blognewsletter, then we will collect certain information from you, such as your email address. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Service.

Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.

Payment Information. When you process a payment through the Service, we collect information about the payment transaction and the transacting parties, such as the date, time and location(s) of the transaction, identifying information of the sender and recipient, the payment or transfer amount(s), bank account information for the sender and/or recipient, a description of the transaction, and the Service Fees charged.  Additional financial information that you make available via our Service may be processed including your salary and credit card or other financial account numbers.

B. Information We Collect When You Use Our Service.

Location Information. We may infer your general location information, for example by using your internet protocol (IP) address.

Device Information. We receive information about the device and software you use to access the Service, including IP address, web browser type, operating system version, the domain name of the Internet Service Provider you use; the date(s) and time(s) you access the Service; and the individual address of the device that you use to interact with the Service.

Usage Information. To help us understand how you use the Service and to help us improve the Service, we automatically receive information about your interactions, like the pages or other content you view, the searches you conduct, financial transactions you make, any content you interact with or create, and the dates and times of your visits.

Information from Cookies and Similar Technologies. We and our third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Service.

Please review your web browser’s “Help” file to learn how you may modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

C. Information We Receive from Third Parties.

Information from Third Party Services. If you choose to link our Service to a third-party account, we may receive information about you, including but not limited to your profile information and your affiliated use of the third-party account. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.

Compliance. For verification and identification purposes, compliance with legal requirements, “know your customer” regulations, and OFAC sanctions requirements we receive publicly available information about you.  We may also collect additional information about you from third parties for purposes of fraud detection and prevention, in connection with certain types of investigations, or as otherwise permitted by law to ensure the safety and security of the Service. Address and Organization information. We may collect information about you or your Organization from commercially available sources to ensure your account information is accurate and up-to-date.

Other Third Parties. We may receive additional information about you, from third parties such as data or marketing partners and combine it with other information we have about you.

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How We Use the Information We Collect

We use the information we collect:

• To provide, maintain, improve, and enhance our Service;
• To personalize your experience on our Service;
• To understand and analyze how you use our Service and develop new products, services, features, and functionality;
• To communicate with you, provide you with updates and other information relating to our Service, provide information that you request, respond to comments and questions, and otherwise provide customer support;
• To facilitate the connection of third-party services or applications, such as financial service integrations and payment processors;
• For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you;
• To generate anonymized, aggregate data containing only de-identified, non-personal information that we may use for any lawful purpose;
• To facilitate transactions and payments;
• To find and prevent fraud and abuse, and respond to trust and safety issues that may arise;
• For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
• For other purposes for which we provide specific notice at the time the information is collected.

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How We Disclose the Information We Collect

Affiliates. We may disclose any information we receive to our affiliates for any of the purposes described in this Privacy Policy. 

Vendors and Service Providers. We may disclose information we receive to relevant vendors and service providers retained in connection with the provision of our Service.

Third-Party App Integrations. If you connect a third-party application to our Services, we may disclose information related to your integrated use of the Service to that third party.

Marketing. We do not rent, sell, or share information about you with non affiliatednonaffiliated companies for their direct marketing purposes, unless we have your permission.

Analytics Partners. We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn more about Google’s practices by visiting https://www.google.com/policies/privacy/partners/.

Advertising Partners. We may work with third-party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative (https://optout.networkadvertising.org) or the Digital Advertising Alliance (https://optout.aboutads.info). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.

As Required by Law and Similar Disclosures. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Service.

Merger, Sale, or Other Asset Transfers. We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.

Consent. We may also disclose your information with your permission.

Your Choices

Location Information. You can prevent your device from sharing precise location information at any time through your device’s operating system settings.

Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out of receiving promotional messages from us, you will continue to receive administrative messages from us.

Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals. 

If you choose not to provide us with information we collect, some features of our Service may not work as intended.

Third Parties

Our Service may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

Security

We make reasonable efforts to protect your information by using physical and electronic safeguards designed to improve the security of the information we maintain. However, because as no electronic transmission or storage of information can be entirely secure, we can make no guarantees as to the security or privacy of your information.

Children’s Privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of our Service is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, then you may alert us at info@ReSim.ai.

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International Transfers of Data

International Visitors

Our Service is hosted in the United States and intended for visitors located within the United States. If you choose to use the Service from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may also transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Service. By providing any information, including personal information, on or to the Service, you consent to such transfer, storage, and processing.

Update Your Information

You can update your account and profile information or close your account through your profile settings. 

Changes to this Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or disclose share  personal information previously collected from you through the Service, we will notify you through the Service, by email, or other communication.

Contact Information

ReSim is responsible for processing and keeping your information secure. If you have any questions, comments, or concerns about our processing activities, please email us at info@ReSim.ai.